Cancellation policy

Purchase Options Cancellation Policy

1. Introduction
At WELLPOINT, we aim to provide flexibility and transparency for our customers. This policy outlines the process for canceling purchases or subscriptions.

2. Cancellation Eligibility

• Cancellations are eligible within 30 days of activation.
• Devices must be returned in good working condition, with all components included.

3. Cancellation Process
To initiate a cancellation, contact our support team via support@wellpoint.cloud with your order details and proof of purchase.

4. Refund Policy

• Full refunds are available for cancellations made within the eligible timeframe.
• Customers are responsible for return shipping costs.
• Refunds will be processed once the returned device is received and inspected.

5. Post-Cancellation Access
After cancellation:

• Access to WELLPOINT services, including cloud-based tools, will be deactivated.
• Data retention follows the guidelines in our Privacy Policy.

6. Updates to the Policy
WELLPOINT reserves the right to update this policy as necessary. Updates will be communicated via email or on our website.

For assistance, reach out to our support team. We’re here to help!