Legal notice

Terms of Use

Welcome to WELLPOINT! These Terms of Use govern your access to and use of WELLPOINT services, including people counting devices, subscriptions, and analytics tools. By using our services, you agree to these terms. We’re committed to providing you with exceptional service and ensuring a smooth experience.

WELLPOINT offers people counting solutions, including devices, cloud-based tools, and analytics services to help businesses optimize operations and improve visitor management. All services are provided "as is" for business purposes.

To ensure a positive experience, users are required to:

  • Use WELLPOINT services only for their intended purposes.
  • Provide accurate and complete information when creating accounts or making purchases.
  • Refrain from tampering with or misusing WELLPOINT devices or services.

Subscriptions and Payments: Subscriptions are billed as agreed upon at the time of purchase. Non-payment may result in the suspension of services. If you wish to cancel, please review our refund policy for eligibility.

Refund Policy: We offer a 30-day money-back guarantee. Refunds are issued if the device is returned in good working condition within 30 days of activation. Customers are responsible for the cost of return shipping.

Device Usage: Devices remain the property of WELLPOINT unless purchased outright. Users are responsible for maintaining devices in good condition and returning them when required. Any loss or damage may affect your refund eligibility.

Privacy and Data Use: WELLPOINT prioritizes your privacy and the security of your data. Our services are fully GDPR-compliant and designed to protect user and visitor information. While we implement advanced security measures to safeguard your data, we cannot guarantee complete protection against all risks. WELLPOINT is not responsible for:

  • Data Loss: Any accidental loss of stored data due to unforeseen technical issues or external factors.
  • Data Breaches: Unauthorized access or attacks on data storage systems caused by third-party actions beyond our control. For more details on how we handle and protect your data, please refer to our Privacy Policy.

Limitations of Liability: While we strive to provide seamless service, WELLPOINT is not liable for interruptions caused by technical issues or external factors beyond our control, or damages resulting from improper use of devices or services.

Intellectual Property: WELLPOINT owns all rights to its devices, software, and branding. Users are not permitted to copy, modify, or distribute any part of our services without prior authorization.

Termination of Services: WELLPOINT reserves the right to suspend or terminate services if these terms are violated. Users can cancel subscriptions at any time by contacting our support team, following the refund policy for eligibility.

Changes to Terms: We may update these terms from time to time to reflect improvements or changes in our services. Updates will be communicated via email or our website. By continuing to use our services, you agree to the updated terms.

Contact Us: If you have any questions or need assistance, we’re here to help!
Email: support@wellpoint.cloud
Website: www.wellpoint.cloud

Thank you for choosing WELLPOINT. We’re excited to support your business and provide the tools you need to succeed!