Shipping policy

At WELLPOINT, we aim to provide a seamless shipping experience for our customers. Here’s what you can expect:

• Shipping Method: All orders are shipped via express post service using the best available forwarder in your region to ensure quick and reliable delivery.
• Order Processing: Orders are processed promptly, typically within 1-10 business days.
• Tracking Information: Once your order ships, you will receive a tracking number to monitor your delivery.
• Damaged or Lost Items: If your order arrives damaged or is lost in transit, please contact our support team within 7 days of delivery to resolve the issue.
• Return Shipping: Customers are responsible for return shipping costs unless otherwise stated in our refund policy.

For any shipping-related questions, please reach out to our support team. We’re here to help!