Common Mistakes to Avoid During People Counter Installation

Proper installation of your Wellpoint People Counter is crucial for accurate visitor data and business insights. Even small mistakes can lead to unreliable counts or missed opportunities. Here are the most common installation errors and how to avoid them:

1. Incorrect Placement
Mounting the device too close to doors, walls, or displays can block its view and reduce accuracy. Always follow the recommended placement guidelines for clear, unobstructed coverage.

2. Wrong Height or Angle
Installing at the wrong height or angle can cause missed counts or double-counting. Use the Wellpoint guide to set the device at the optimal height and orientation for your entrance.

3. Ignoring Network Requirements
A weak or unstable network connection can interrupt data uploads. Ensure your Wellpoint device has strong Wi-Fi or Ethernet access for real-time analytics.

4. Skipping Calibration and Testing
After installation, always calibrate and test your device using the Wellpoint cloud dashboard. This step confirms everything is working and helps catch issues early.

5. Overlooking Environmental Factors
Avoid installing near reflective surfaces, direct sunlight, or moving objects like fans that can interfere with sensors.

Pro Tip:
For complex entrances or wide doorways, use multiple devices and configure each one in the dashboard to ensure full coverage.

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